Refund policy

REFUND POLICY


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RETURN, EXCHANGE & REFUND POLICY


At Rangvati, every saree is a piece of art—handwoven by skilled artisans using traditional techniques. As a result, minor irregularities in weave, texture, or print are natural characteristics of handloom products and are not considered defects.



ELIGIBILITY FOR RETURN

We accept returns only if the product received is damaged or defective.

To be eligible for a return:

You must raise a return request within 3 days of delivery by emailing hello@rangvati.com or Whatsapping us at +91 8520915353

The product must be unused, unwashed, and in its original condition, including tags, packaging, and folding.

The product must not be customized, altered, or purchased during a sale.

Sarees above INR 10,000 are not eligible for return or exchange unless there’s a genuine manufacturing defect.

Sarees above INR 30,000 are final sale and cannot be returned or exchanged under any condition.

As our sarees are handwoven, slight irregularities in weave, print, or color are to be expected and celebrated—these are not defects.